What is personal information
The term "personal information" refers to any information from which an individual's identity can be
reasonably ascertained. It includes information such as names, addresses, telephone numbers, email
addresses, dates of birth, credit and banking details and if and where applicable includes
"sensitive information" which includes health information.
What information do we collect and hold?
As our service includes sending, on behalf of our customers, messages to individuals, in the
course of conducting our business we collect and hold much personal information about
individuals. Below is a list of the personal information we typically collect and hold from our
customers about themselves, which we use to help us deliver the personalised Service we know you
enjoy from us.
Name and contact details (email address, postal address, telephone and fax numbers. Credit card
details (credit card number, expiry date, CSV number, and the name on the card). We also collect
and hold store information that our customers collect from their own customers, staff, or any
other contacts they might have in their Contact List in our application (dashboard.smscentral.vn).
This is an example of the type of personal information we collect about individuals through our
Security of your information
SMS Central will take all reasonable steps to protect your information from misuse, loss,
unauthorised access, modifications and disclosure. We have purpose- built all of our applications
and internal management systems with the aim of preventing any of your information from being
accessed or disclosed by any unauthorised means. The measures we take include internal and external
security, restricting access to personal information to those who have a need to know, maintaining
technological products to prevent unauthorised computer access and regularly reviewing our
technology to maintain security.
As hard as we try to ensure 100% security, there are inherent risks associated with using the
internet. In order to access and change any of your private account information or for our team
members to provide you with these details over the phone, you will be required to identify your
account via the individual account name and primary account contact details.
The SMS Central website may contain links to other websites for your own reference. We don't take
responsibility for the privacy or content of these websites. Please make sure You check their
privacy policies before using other applications.
Your complaints, comments and questions (have You any?)
if you wish to make a complaint about the way we handle your personal information, feel we may have
breached the Australian Privacy Principles or any registered binding Australian Privacy Principles
code, or if you wish to access, update or correct the personal information we hold about you, please
set out your request in writing and send it to support(at)minhhop.net
We will deal with all complaints within a reasonable timeframe. If You are not happy with our
response, You may make a complaint to the Office of the Australian Information Commissioner (OAIC).